Your Power, Your Future, Your Say

Planning your energy future

Endeavour Energy is committed to developing truly customer-focused plans that reflect the priorities and needs of our customers for the next regulatory period (2024 - 2029) and beyond. We are looking ahead to the extraordinary growth forecast for Western Sydney while we also transform to a modern grid, combining traditional and renewable energy sources to deliver affordable, innovative services and greater energy choice for our customers.

Co-designing a customer-focused proposal

To develop a new Regualtory Proposal, we have established a Regulatory Reference Group (RRG) of key stakeholders to co-design our engagement program and to co-design our

Planning your energy future

Endeavour Energy is committed to developing truly customer-focused plans that reflect the priorities and needs of our customers for the next regulatory period (2024 - 2029) and beyond. We are looking ahead to the extraordinary growth forecast for Western Sydney while we also transform to a modern grid, combining traditional and renewable energy sources to deliver affordable, innovative services and greater energy choice for our customers.

Co-designing a customer-focused proposal

To develop a new Regualtory Proposal, we have established a Regulatory Reference Group (RRG) of key stakeholders to co-design our engagement program and to co-design our Proposal, challenging us to acheive a customer-focused outcome.

Endeavour Energy welcomes participation from the broadest possible spectrum of customers and interested stakeholders as we work towards the submission of a customer-focused Proposal to the AER in January 2023.

There are many opportunities to participate, engage and provide your insights, including deliberative forums, stakeholder deep dives, customer surveys and online engagement on this website. Please register to follow this site for opportunities to have your say, as well as for updates on our Proposal.

In the meantime, please contact us to discuss how you would like to be involved.

The Regulatory Reset

Every five years, electricity distribution networks like Endeavour Energy are required to submit a Regulatory Proposal to the Australian Energy Regulator(External link) (AER) that details our plans to deliver your power supply, including investments in building and maintaining the network, customer service and proposed tariffs. The AER considers that Proposal and makes a determination on the revenue we can recover to fund our network plans.

Our current regulatory period ends on 30 June 2024, and we have started planning for the upcoming five-year period starting 1 July 2024 and running until to 30 June 2029.






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    Our customers are experiencing natural disasters that are more frequent, more intense and more disruptive than ever before, from the unprecedented bushfires of 2019/20 to back-to-back, record-breaking floods in the Hawkesbury. 

    We are working to build resilience into our network, to help protect your electricity supply against external hazards associated with climate change, and from increasing cyber-security threats. You can read here about how Endeavour Energy and other electricity networks are working to improve network resilience. 

    We think of resilience as the ability to anticipate, withstand, quickly recover and learn from disruptive events.  But we want to hear about your lived experiences of these major disruptions.  Understanding your experiences and your expectations will help us plan for a resilient network that works for you.

    Please tell us how you have experienced power disruptions caused by extreme weather events. Please be sure to refer to the suburb or township you live in so we can carefully consider your feedback. 


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Page last updated: 27 Jun 2023, 03:21 PM